CORONAVIRUS UPDATE

updated 23/02/2021

follwing the government announcement of a roadmap out of lockdown, we are now open for bookings again!

please be aware there are time and party size restrictions until 21st june 2021

therefore please note the following

1/ UNTIL 12TH APRIL WE ARE CLOSED 

2/ FROM 12TH APRIL TO 17TH MAY ONLY ONE HOUSEHOLD CAN STAY PER PROPERTY

3/ FROM 17TH MAY TO 21ST JUNE TWO  HOUSEHOLDS CAN BE TOGETHER INDOORS AND THEREFORE 2 HOUSEHOLDS PER PROPERTY IS ALLOWED

4/ FROM 21ST JUNE WE BELIEVE THAT THERE WILL BE NO RESTRICTIONS..

 

 

If you have already booked with us we will continue to keep your booking,  If your booking has been covered with mastercancel please please make note of timings, you only have a specific window of time (60 days to 2 days before arrival) in which to cancel, if you want to wait until nearer the time, then the balance must be cleared no shorter than 30 days before your arrival otherwise the mastercancel will be invalidated. This is very important and you will have been sent a letter explaining your specific timescales to you. It is your responsibility to be sure these timings are adhered to.

 

 

COVID CANCELLATION SUMMARY FOR FUTURE BOOKINGS

 

1/ we will refund you if there is either a national lockdown, a lockdown at our postcode or at the postcode of the address given to us on the booking form. these are the only circumstances that you will receive a full refund from us

2/ you will need to purchase travel insurance to cover for any other covid related issues

this includes you or your group testing positive for covid and being unable to come due to illness, if other parties in your group are subjected to lockdown, but the postcode given is clear of restrictions. 

3/ you are responsible for purchasing insurance that meets your needs

email familyholiday@rytongrange.com or richdoubble@hotmail.com 

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